i-docs

Following the corporate principals that require environment aspects to play a key role in the development of new products, the choice of production technologies and cooperation with its suppliers and customers, Kärcher Hellas decided to implemented i-docs e-invoices solution to stop using paper invoices.

i-docs e-invoices extension utilizes infrastructure based on the cutting edge 'digital signing' technology that was legislated by EC Directive 1999/93 and of the Presidential Order 150/2001 which legally identifies a digital signature with a sign manual one (OJI 125A'), in order to sign and verify the validity of OJIs (Official Journal Issues).

The new challenge faced by the National Printing House was to fully automate the distribution and management process of the OJIs (Official Journal Issues) and create a pre-paid card service, available to its Customers. The i-docs™ solution offers the capability to create and manage electronic re-chargeable accounts for users through the internet.

i-docs is selected by First Data as the partner to manage the end-Customers e-Communications needs of the Banking Institutions, Telecom Operators, Utility Companies and other organizations the company serves. With i-docs, First Data extends its CCM capabilities and transforms its production printing abilities into innovative services around e-Statements allowing its clients to achieve important Cost Savings, Customer Experience Improvement and reduction of Churn Rate, New Revenues and faster Time-to-Market.

Vodafone's operators are able to initiate a fast, fine tuned, robust and highly controllable, archiving process of their every day billing cycle. Documents are archived as PDFs to retain their layout while a number of metadata are stored in the RDBMS to allow search, retrieval, viewing and printing (or mass printing) of selected bills by customer care agents.

In the rapidly changing technological environment, Marfin Egnatia Bank decided to cooperate with First Data Hellas and utilize i-docs application in order to exploit the flexibility and the advanced capabilities of the system and easily manage the forms and documents the bank uses in a daily basis.

In today's increasingly competitive environment, the need for a Banking Institution to retain and grow Customer base has never been greater as well as the pressure to innovate and increase the offerings to consumers. Having these in mind HSBC Hellas decided to cooperate with First Data Hellas and utilize i-docs application implementing a Loyalty Scheme that would produce even greater returns from limited resources.

Tellas has chosen i-docs, gaining not only the advantage of having in-house management of its billing cycle, but also creating innovative direct marketing opportunities by customizing customer invoices.

In today's hard competitive environment in the IT and Office Automation market, the need to retain and grow Customer Base has never been greater. Within this business environment where the consumers' needs are continuously increasing and become more and more sophisticated, Toshiba decided to implement i-docs Emailer module in order to innovate and add value to the communication with its customers.

With i-docs, WIND Hellas Telecommunications enjoys the benefits of an open system for conversion, storage, retrieval and dispatching of bills, coupled with the simplicity of handling the associated functionality in a fully integrated manner.

Following the trend of continuously improving its services, Eurobank EFG implemented i-docs not only to exploit its capabilities for dynamic and personalized statements generation but also to provide its customers innovative services and to improve internal procedures, daily operations and achieve important cost savings.