i-docs

Traditional mail is typically produced after data processing (printed, folded and enveloped) by the mail generator (banks, telecom operators, utility companies, other financial and insurance institutions, etc.) and then physically carried to the Postal Service Provider for physical distribution and delivery to the end customer.

The Enterprise Edition of i-docs aims to extend traditional postal services, to include taking data that will compose the final documents directly from the mail generator (in electronic form) and provide data processing, document generation, printing, enveloping, post processing, distribution services and other Value Added Services.

Benefits for the Mail Generator

• Dramatic reduction of cost
  • From relying to 3rd parties
  • From Printing - Enveloping process
  • From Posting documents
  • From efficient management of documents' attribute

The cost saving for the Mail Generators could be even higher in cases where the Postal Service Provider has more than one Printing and Enveloping facilities in the country it operates. This would permit them to centrally process data and send the ready to print data file to the nearest to the delivery point facility.

• Faster Posting of documents thus Faster Payments Collection
• Delivery of billing data to any Hybrid Mail's facility
• Validation of data - consistency
• Ad-hoc redesign of documents
• Reduction of Time-to-Market
• Personalization capabilities - Marketing Campaigns Management
• Distribution to end customers in digital formats / digital signed documents
• Ability for Archiving, thus serving end customers via web (viewer, Self Care, EBP&P), on the spot reprints, on the spot conversion to different formats
• Repository at Mail Generator is used to feed third party applications such as ERP, CRM, DWH, EBP&P.
• Paperless options and commitment to protect the environment
• Time and capacity, thus performance can be split between the Mail Generator (bill generation) and Post Office (production printing)

• Receiving / Collecting data
  • From multiple Mail Generators
  • Various Formats (format agnostic)
  • Processing Data in parallel (multiple production lines)

• Matching of data, ruling, sorting, grouping, assigning content (layouts, images, statistics, graphics), Barcodes, Global Counters, Algorithms, co-enveloping, zip code validation, etc.
• Automatic delivery
  • To various printing and enveloping machine
  • In various printing formats / type
  • To other printing facilities via sFTP
• Distributing
  • To end-users directly
  • In various formats (more than one in parallel)
  • Automatically mark returned mail and feed client back
  • Ability to cooperate with foreign Post Offices for international deliverie
• Opportunities to drive New Revenues
  • Archiving of the generated documents that can be used for documents' reprints either for end-customers or for legal purposes, transformation to special formats (XML, XLS, PDF, SWF, HTML, etc.), as replicated data for disaster recovery, etc.
  • Proof - Printing
  • Ad-hoc redesign of documents
  • Special Marketing Campaigns
  • Processing address changes, workflow
  • Electronic Output and delivery (personalized emails, web, SMS, etc.)
  • Delivery of digital signed documents
  • Duplex
  • Simplex
  • One-Up
  • Two-Up
  • Continuous Feed / Cut Sheets
  • Barcodes
  • Barcode Strings
  • Global Counters
  • OCR Strings
  • Data integrity engine that compares the input with the output
  • Full roll back and continue functionality
  • Automated Graphical user interface
  • Grid computing on process level (1 of 10 = 10 of 1)
  • Distributed databases (transparent on-line access to multiple archived DBs)
  • Complete XML architecture with Java implementation
Issues Managed by i-docs:

Easy Administration
The mapping of the input documents into XML schemas as well as the design of the output forms and the definition of the related work flows can be done by non technical personnel with a minimum of training on the available tools included in the solution. In this way the mail generator or the postal service provider can respond quickly to a frequently changing regulatory or business environment.

Auditability
Internal and external auditing mechanisms require that the mail generator have access both to recent and older documents, can quickly locate specific documents and do a statistical analysis or other kinds of processing on them, as necessary.

Compliance and legal service support
Locating specific customer documents ad hoc after a request from legal authorities within a very limited time frame is a time consuming and costly issue. The solution allows easy access, reproduction or electronic transmission of such documents with minimum effort required. The current practice of document's cut and paste in order to produce a complete customer statement, admissible in a court of law as evidence, is one more issue where such a solution could greatly help, producing the required document as required automatically.