i-docs

If you are interested in offering your clients a modular, technological “state of the art” CCM software, flexible enough to expand and cover any future needs and eliminate system obsolescence and reliance on “blackboxes”, then we could do business together and please contact us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Communication Service Providers, Financial Services Providers, etc. operate in a hard competitive environment struggling to differentiate and to offer their customers the services that will permit them create competitive advantage and increase their market share. Opening an interactive communication channel with end customers is a powerful tool -a relationship medium- that results in customer satisfaction and retention. Documents (hardcopies or digital) play a vital role in opening & maintaining this communication channel since the majority of end customers always spend time examining the bill – statement they just received. At the same time, they seek for solutions that will improve their daily operations and exploit existing infrastructure and investments.

i-docs™ is based on Open Architecture (OS - Application Server – DB independent) and Open Standards (pure web, pure java, XML, XSL) and therefore needs no reconfiguration or customization of the internal systems and no changes in the current environment. On the contrary it seamless integrates with the systems that hold the data in any format to use as input (Billing, Core Banking, CRM, ERP, Collections, etc.), collects them and feeds the processes that follow. No data manipulation is required and IT people can automatically create the ready-to-print format, increase productivity, reduce delivery times, comply with business drivers and solve issues such as capacity, confidentiality, ad-hoc changes and many more.

i-docs™ in the bounds of its international expansion is seeking for local partners to cooperate and together exploit the opportunities in the area of end-to-end Customer Communications Management. With direct presence in Greece, Bulgaria, Serbia and Cyprus in the 4th year of our operations we look for System Integrators, Resellers, Printing Houses – Service Bureaus, Billing providers and IT companies with expertise and clientele in Banking and Telecom industries in the fore mentioned or other countries. A successful cooperation will include any or all of the following activities: door opening, Sales – Pre Sales, Consulting - Implementation Services, First or Second line of Support Services, Installation of Upgrades and New Releases, hosting i-docs™ and charging it per usage (click charge).

i-docs™ offers solutions to every day issues for many departments in the organizations it addresses such as Marketing – Sales, Operations, IT, Customer Care, Legal, Provisioning – Branches. Large financial and telecom organizations use i-docs™; some of our successes and strategic alliances are Eurobank EFG, Eurolife, Alpha Bank, Bank of Cyprus Hellas, Wind (Orascom Group), Vodafone, Globul (Cosmote Group), Greek National Printing House, First Data, and other Tier-2 and Tier-3 companies. Furthermore major vendors such as Ericsson, Intracom Telecom and Nokia Siemens Networks consider i-docs™ in their product portfolio so as to offer end to end solutions to their clients.

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