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| Personalized Communication & Innovations |
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 With i-docs™ organizations exploit the opportunity to reach every customer individually, utilize automated campaigns, personalize communications according to the most difficult criteria, create innovative statement formats, up-sell & cross-sell and many more.
For example the Marketing department of a Bank or a Telecom operator can decide at any time to change the layout of the statement even for every customer individually and run personalized campaigns according to behavioural , regional, other factors that can be collected from any internal system and be kept as metadata (various factors can be used as metadata). These campaigns can be created and then stored to be used when due. i-docs™ automatically decides the content to include on the statement according to many criteria and utilizing prioritization saving time and money. No programming knowledge is required and the system is so flexible as to adapt to any future requirements. What is more the ability to automatically create personalized innovative formats of the statements and the invoices especially for VIP customers such as offline SWF with sorting, grouping, exporting, drag and drop capabilitites would enhance user experience, increase quality of customer service and even allow for interaction between the customer and the organization.
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Upcoming Event(s)
6th European EXPP Summit, the European Congress for E-Invoicing and E-Billing (Hilton Munich Park Hotel, October 11 - 12, i-docs booth18). E-Invoicing experts and interested parties from 30 countries will meet in Munich to exchange views about current trends and perspectives. Contact us for FREE tickets >>
12th CRM-expo, the top event on the topic of Customer Relationship Management in Europe since 1999 that takes place in Nuremberg, Germany on 12th and 13th October 2010. >>
Customer's Quotes
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Enabling TransPromo
Decoupled from Document Design, i-docs offers to organizations and/or their Merchants the ability to customize/personalize bills & Statements >>
Customer Convenience
With i-docs ExPP you can offer better services to your subscribers in order to simplify the interaction with them, enhance customer experience and ultimately reduce churn >>
New way to deliver your Pin
i-docs intelligent "PinDelivery" utilizes alternative channels to deliver the PIN and allows for Cost Savings while improving Customer Experience. >>
Innovative Communication
With i-docs™ organizations exploit the opportunity to reach every customer individually, personalize communications according to complex criteria, create innovative statement formats, up-sell, cross-sell and many more. >>