i-docs

Having these in mind i-docs can assist via the related modules the PIs to fully harmonize with the PSD. E-statements and E-mailer are the technological cutting edge solutions that will allow for the electronic dispatching of personalized - transpromo statements and the publishing of them on your web portal or a specified portal

More specifically, the Payment Services Directive (PSD - Directive 2007/64/EC of the European Parliament and of the Council of 13 November 2007, effective as of 1 November 2009) among other issues, forces the Payment Institutions of member states (banks, building societies, e-money issuers, money remitters, non-bank credit card issuers and non-bank merchant acquirers) to provide continuous information to their clients (either residential or corporate) related to the payment transactions they perform or they do not perform.

The interpretation of the PSD based on the legal departments of banking and other payment institutions (PIs), implies that the following must occur:

1. PIs should replace quarterly statements with monthly statements. Thus the total communication cost for this will triplicate and a more cost efficient solution must be implemented.
2. PIs should issue a zero amount statement if no transaction has been made by the client. Until now no such statement was issued. Thus again a cost efficient solution must be implemented
3. PIs should inform in real time the customer when a payment transaction occurs and not at the next issued statement.

Having these in mind i-docs can assist via the related modules the above described Payment Institutions to fully harmonize with the PSD.

E-statements and Emailer are the technological cutting edge solutions that will allow for the electronic dispatching of personalized - transpromo statements and the publishing of them on your web portal or a specified portal. No paper statements, no postage costs, no data manipulation ensure minimum resources and opex. Customer satisfaction is ensured, marketing campaigns become an opportunity and legal issues are addressed with the persistent storage of communication statements in a "smart way".

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Regarding specifically the directive you can find it here.