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i-docs closely cooperates with top vendors that include the software in their product portfolio to meet their customers specific needs and offer end-to-end telecommunication solutions. Furthermore, multinational Service Bureaus such as First Data Corp. exploit i-docs to offer their customers total communication services.

Ericsson

ericsson.pngEricsson is a world-leading provider of telecommunications equipment and related services to mobile and fixed network operators globally. Over 1,000 networks in 140 countries utilize their network equipment and 40 percent of all mobile calls are made through their systems. They are one of the few companies worldwide that can offer end-to-end solutions for all major mobile communication standards. Through their Sony Ericsson Mobile Communications joint venture they offer a range of mobile devices, including those supporting multimedia applications and other services allowing richer communication.

Ericsson invests heavily in R&D and actively promotes open standards and systems. Also reflecting their ongoing commitment to technological leadership, they have one of the industry's most comprehensive intellectual property portfolio containing over 20,000 patents.Their origins date back to 1876. Their headquarters are located, and the Board of Directors is seated, in Stockholm, Sweden.

First Data

firstdata.pngFirst Data is the leading independent transaction processor in Europe, the Middle East and Africa (EMEA) with over 20 years' experience of payments and processing, a local presence across the region and a deep understanding of the markets.

First Data Corporation makes buying and selling easier. It is that simple. Numerous people do business with First Data everyday, although they may not realize it. Whether they're writing a check at the gas station, using their ATM/debit card to pay for groceries, buying a book online, getting cash out of an ATM, paying for dinner with their credit card, using a gift card to purchase something special or receiving their bank statement, telecom invoices etc. by mail, chances are their transaction is moved quickly and securely by First Data. Across the total payments spectrum, First Data is the company that provides innovative payment solutions for merchants and financial institutions around the world. Services include:  risk and fraud management, account and transaction level pricing and champion / challenge pricing strategies, data warehousing, collections, statement and letter production, etc.

First Data is a service-led company and a leading consumer finance partner to financial institutions across the region. It employs more than 5,000 people in EMEA and has over 100 clients in 27 countries. First Data offers a complete end-to-end service, supporting clients throughout all stages of the customer lifecycle.

ValueManagevaluemanage.gif

ValueManage is a process-led, pure-play customized business process solutions and services company that focuses on Banking, Finance and Insurance (BFSI) sector in the UAE and Middle Eastern Gulf countries with offices in Dubai and the Dubai Outsource Zone (DOZ).

Established in 2005, ValueManage is successfully providing business solutions and shared services for core and non‐core business processes to several organizations in this region, enabling its clients to reduce operational costs while transforming their operations for sustainable benefit. The company's solutions and services can be deployed as shared, onsite, off‐site or hybrid models. ValueManage provides a wide array of solutions and services, from outsourcing back‐office processes to reduce operational costs, to technology capabilities in developing web applications/work‐flow that augment service delivery, to Document Management solutions, to Customer Communication and Electronic Statements and Presentment.

ValueManage client portfolio ranges from the aviation industry to finance and insurance industry with a common thread of professional approach and efficient service weaving them together.

ValueManage's leadership team has had long-standing careers and expertise in the banking and finance segment with a deep insight and understanding of the requirements in the region.

Demaxdemax-color-eng.png

Demax Group of companies is a leading and the most modern private organization in the printing industry of Bulgaria. The group consists of 7 companies each one having specialization in particular functions of the printing market. The main production facilities of Demax and the group's headquarters are located in the capital city of Sofia, Industrial Zone Gorublyane, in an area of 12,000 Sq. meters. Other subsidiaries of the group are located in different suburbs of Sofia covering in total another 6,000 Sq. meters.

The group's clientele vary from Banking Institutions and Telecom Operators to Utility companies and other private and governmental organizations that consider Demax as their trusted partner for the generation of customer documents (statements, invoices) as well as for other related products and end-to-end solutions. Electronic documents, advertising and commercial material, plastic cards and card systems, magazines, etc. are some of the offerings. Through DEMAX PLC, the no.1 licensed by the Ministry of Finance Security printing house, the company has undertaken the printing of securities & documents under the permanent control of the ministry. DEMAX DPI PLC using cutting edge technology offers solutions in digital printing, personalization of documents and industrial solutions for printing of high volumes of business correspondence.

Demax management team has an innovative vision of the IT environment and thus the company is continuously investing in new technologies and turn-key solutions in order to cover the increasing demands of the market.

 

 

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Environmental responsibility

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Organizations seek for ways of utilizing paperless options in the communications with their customers and also try to convince them for the necessity of such communications (in electronic formats rather than in paper). With i-docs, organizations respect the environment while serving their customers better.

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ISO 9001:2000

iso_9001-2000.pngi-docs is certified by ISO 9001:2000 concerning “Development, distribution and maintenance of software products and implementation, support and maintenance of IT Projects, including networking, software applications, hardware infrastructure and security elements”.

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Partners

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Compliance & Governance

mifid.jpgi-docsTM offers Banks, Investment Companies, Securities, etc. the ability to get fully aligned to EU's MiFID regarding the communication with their clients providing investment information.

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eu_picture.jpg The Payment Services Directive effective as of 1 November 2009, among other issues forces the Payment Institutions of member states to provide continuous information to their clients related to the payment transactions they perform or they do not perform.
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