Join us at the Mobile World Congress at the Fira de Barcelona displaying cutting-edge products and technology that promises to define the mobile future. Secure your invitation today to find out more on i-DOCS safe and easy to implement Mobile Service applications in Hall 7 at our booth #MM21 between February 14-17, 2011.
If you want hands-on information on how to:
- reduce churn and improve customer experience
- exploit an existing customer base and improve customer service
- dramatically reduce costs by automating various daily processes
- add value to your business through individualized customer communications
- drive new revenues through communication personalization
…then come by our booth to meet us, and let’s talk about how the i-DOCS product portfolio can meet your specific needs.
The following i-DOCS CCM solutions were specifically designed with telecom operators in mind:
- Personalized output management and automated document composition for individualized communications and multichannel delivery that satisfies even the most complicated postpaid and prepaid subscriber needs
- Active document storage and management, legal archives and resource optimization that enables global information sharing and can offer Customer Service departments an easy to use WYSIWYG GUI and reprint capabilities
- Bill redesign capabilities for easy to understand bills and additionally save on customer service related costs on what could be your most important communication channel
- Multichannel Campaign Management to enable new revenue opportunities via cross-sell and up-sell of 3rd party products
- ExPP portals and online data presentment with interactive features such as dispute management, ad-hoc queries and spending analysis that enhance customer experience and can give you a leg up on the competition
- Loyalty system for Telecom Operators to reward your high margin subscribers, reduce churn and exploit Marketing opportunities on social media applications
- Mobile services such as OTP via SMS, and event based alerts via email and/or SMS to improve customer service and strengthen customer relations
- E-Invoicing solutions for outgoing and incoming documents in any format and interoperability across different systems
- Production printing management with automatic printing stream creation and co-enveloping capabilities to eliminate data manipulation, to eliminate use of service bureaus and printing houses to significantly reduce costs
Come by and see for yourself and discover why you too should capitalize on effective and innovative i-DOCS Customer Communications Management (CCM) solutions and reach out to every one of your customers individually!
