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Certifications

Following our Strategy regarding certifications, we are proud to announce that i-DOCS has obtained the following certifications.

Quality Management System - ISO9001:2015

The internationally recognized ISO 9001:2015 for a Quality Management System that is currently established in our Organization, proves that i-DOCS keeps on following the basis of a certification path that optimizes our internal processes and those with our Customers.

i-DOCS has already established, implements, maintains, and continually improves a Quality Management System (QMS) covering all business services, functions and activities therein, in accordance with the international Standard ISO 9001:2015.

i-DOCS certifications, reflect the importance we show in protecting our Customers and our activities which include Development, Deployment, Sales, Distribution, Support and Maintenance Services of Software Products.

i-DOCS consistently provides Software Solutions and Services that meet the applicable Legal and Regulatory requirements of Customers.

One of the primary goals of i-DOCS, is to enhance Customer Satisfaction through the effective implementation of our Solutions and Services, including System Improvement Procedures while ensuring Customer Compliance and applicable Legal and Regulatory requirements both in Greece and internationally.

Information Security Management System - ISO27001:2013

ISO/IEC 27001:2013, is a globally-recognized Information Security Standard maintained by the International Organization for Standardization. ISO/IEC 27001:2013 specifies the requirements for establishing, implementing, maintaining and continually improving an information security management system (ISMS) within the context of the organization. It also includes requirements for the assessment and treatment of information security risks, tailored to the needs of the organization.

By establishing and documenting the context in which the ISMS is established and implemented, the Organization can ensure that the scope of its ISMS and the objectives for Information Security have been appropriately determined.

i-DOCS certification, reflects the importance we show in protecting our customers and our activities which include Development, Deployment, Sales, Distribution, Support and Maintenance Services of Software Products.

The preparation along the certification path, was awarded and fully performed by ADACOM, a company with strong expertise and executive consultants in the area of Information Security Management Systems (ISMS), ISO standards such as ISO27001, ISO22301 and PCI-DSS, while also Regulations and Directives such as GDPR, NIS and so on.

Business Continuity Management - ISO 22301:2019

ISO 22301:2019 is a globally recognized standard that establishes the requirements for implementing, maintaining and continually improving a robust business continuity management system.

i-DOCS certification reflects the commitment to continually ensuring the resilience of Operations and Services offered to our Customers, especially in the occasion of unforeseen disruptions.

In today’s dynamic business environment, achieving ISO 22301:2019 certification demonstrates i-DOCS’s dedication to proactive risk management and its ability to maintain seamless operations even during challenging times. This certification is one more proof of the company’s focus on providing uninterrupted, high-quality Customer Communication Management Services.

Furthermore, i-DOCS certification also reflects the importance we show in protecting our customers and our activities which include Development, Deployment, Sales, Distribution, Support and Maintenance Services of Software Products.

Key highlights of i-DOCS Business Continuity Management System, include rigorous risk assessment, comprehensive business impact analysis and the development of robust business continuity plans. This certification further acknowledges the effectiveness of i-DOCS’s strategies for recovery and continuity in multiple different scenarios.

Anti-bribery management Systems - ISO 37001:2016

The internationally recognized ISO 37001:2016 for an Anti-bribery Management System that is currently established in our Organization, proves that i-DOCS keeps on following the basis of a certification path (deployed back in 2021) that optimizes our internal processes and those with our Customers.

Transparency and trust are the building blocks of i-DOCS’s credibility. ISO37001:2016 certification helps prevent, detect and address bribery by adopting an anti-bribery policy, appointing a person to oversee anti-bribery compliance, training, risk assessments and due diligence on projects and business associates, implementing financial and commercial controls, and instituting reporting and investigation procedures.

i-DOCS certification reflects the importance we show in protecting our customers and our activities which include Development, Deployment, Sales, Distribution, Support and Maintenance Services of Software Products.

The preparation along the certification path, was awarded and fully performed by ADACOM, a company with strong expertise and executive consultants in the area of Information Security Management Systems (ISMS), ISO standards such as ISO27001, ISO22301, ISO37001 and PCI-DSS, while also Regulations and Directives such as GDPR, NIS and so on.

Bribery is strictly prohibited from i-DOCS and will not be tolerated within our organization. If you have reason to believe that an act of bribery has occurred, please report it immediately by contacting whistleblowing@i-docs.com.

Your report will be treated with the utmost confidentiality and will be promptly investigated. Your assistance in helping us maintain a culture of honesty and integrity is greatly appreciated.

i-DOCS continues its upward course with important initiatives by following specific Strategy and Development plan both on the Organization and Product level as well as with the process of obtaining certifications.

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