WORKING AT i-DOCS
i-DOCS, the leading Business Support Software platform used by Banks, Telecoms and Utility companies, is looking for an Application Engineer. With our software products and our expertise, we are serving major institutions and enterprises in 8 countries.
The primary function of an Application Engineer is to support our Customer Communications Management solutions to major clients.
Main activities include:
Application Engineering: Gathering requirements, implementing, testing and documenting projects including various i-DOCS solutions, conducting business analysis, putting into production and training key users.
Consulting: Acting as a liaison between clients and i-DOCS.
Technical Support: Validating and investigating defects reported by customers (1st and 2nd level support). Testing the quality of the deliverables before releasing them in the project (quality assurance).
Reports to: Professional Services Manager
Office Location: Athens
Work Environment: General office environment, infrequent travel, occasionally remote work options.
Qualifications (mandatory requirements):
Technical or IT Background
Proficiency in English
Programming or Scripting Experience
Knowledge of XML Related Technologies
Telecom Business Knowledge
Banking Business Knowledge
The perfect candidate should also be pleasant, well organized and a team player.
Competitive remuneration package based on skills and experience
Annual Bonus based on performance
Private health insurance
Company Laptop and Mobile
If you are interested in joining i-DOCS, please fill our application form.