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WORKING AT i-DOCS

Application Engineer

(Code AE-IN-30-02)

 

i-DOCS, the leading Business Support Software platform used by Banks, Telecoms and Utility companies, is looking for an Application Engineer. With our software products and our expertise, we are serving major institutions and enterprises in 8 countries.

 

 

 

 

Job Description

The primary function of an Application Engineer is to support our Customer Communications Management solutions to major clients. 

 

​Main activities include:

Application Engineering: Gathering requirements, implementing, testing and documenting projects including various i-DOCS solutions, conducting business analysis, putting into production and training key users.

Consulting: Acting as a liaison between clients and i-DOCS.

Technical Support: Validating and investigating defects reported by customers (1st and 2nd level support). Testing the quality of the deliverables before releasing them in the project (quality assurance).

Reports to: Professional Services Manager

Office Location: Athens

Work Environment: General office environment, infrequent travel, occasionally remote work options.

 

Candidate Profile

Qualifications (mandatory requirements):

  • Technical or IT Background

  • Analytical thinking

  • Documentation skills

  • Proficiency in English

 

Optional Skills:

  • Programming or Scripting Experience

  • Knowledge of XML Related Technologies 

  • Telecom Business Knowledge 

  • Banking Business Knowledge 

 

The perfect candidate should also be pleasant, well organized and a team player.

 

Company Offers:

  • Competitive remuneration package based on skills and experience

  • Annual Bonus based on performance

  • Private health insurance

  • Company Laptop and Mobile

 

 

If you are interested in joining i-DOCS, please fill our application form.