Digital Transformation Enabled
i-DOCS is a business unit of Ideal Electronics S.A., a subsidiary of IDEAL Holdings.
i-DOCS is a leading provider of Customer Communications Management (CCM) software in Greece and Internationally, targeting enterprises who need to dispatch high-volume, transactional documents’ information to their customers and specializing in Output Management (OM).
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Client Stories
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Banking & Finance
Maintain effective and compliant communication with clients.
Efficiently deliver of statements, reports, notifications, and personalized communications while adhering to regulatory requirements, enhancing customer experiences, and promoting trust and transparency.
Telecom
Ensuring effective communication with customers.
Streamline and personalize interactions through various channels such as billing statements, service notifications, and marketing campaigns. Enhance customer engagement, reduce churn rates, improve customer satisfaction, and ultimately drive revenue growth in a highly competitive industry.
Energy & Utilities
Efficiently delivery of billing statements, outage notifications, and energy-saving tips to customers.
Ensuring regulatory compliance and enhances customer engagement in a dynamic and regulated industry.
Insurance
Delivery of policy information, claims updates, and personalized communications to policy holders.
Ensuring compliance with regulatory requirements and strengthens customer engagement and loyalty in a highly competitive industry.
Healthcare
Delivery appointment reminders, test results, and treatment plans to patients.
Enhancing patient engagement and adherence to medical instructions as well all ensuring compliance with privacy regulations and contributes to better overall patient care.
Stock Trading Firms
Delivery of real-time trade confirmations, account statements, and regulatory notifications to clients.
Ensuring transparency, regulatory compliance, and effective client engagement in the dynamic financial markets.
Public Sector Organizations
Transparent and efficient communication with citizens.
Supporting delivery of essential services, compliance with regulations, and engagement in civic matters, promoting trust and public satisfaction.
