i-DOCS Electronic Presentment and Payment (ExPP) solutions provide custom self-service portals where users can view their transactions & charges perform and store their own queries/reports on a data level (calls, recurring or once-off service fees and discounts), manage their accounts, specific groups or departments for multi-contract customers and deliver just the right amount of content to the right person, by creating customized user profiles.

It can be easily integrated with third-party systems, such as Billing, ERP and CRM to extend customer relationship management initiatives by enabling end-customers to have more control on how they handle their data.